convenience, top quality and value

Detail Packages

Frequently Asked Questions

What is the benefit of having my vehicle detailed?

Regular detailing is one of the most beneficial services you can have done to your vehicle.

When a pre-owned vehicle is put up for sale, its cosmetic appearance determines the value just as much as the mechanical condition or the mileage.

Regular cleaning and protection of the various components of your vehicle will help preserve the long-term value of your investment. We urge our customers to think of auto detailing as a maintenance routine similar to the mechanical service intervals recommended in the owner’s manual.

Are you licensed and insured?

Yes, Next Level Mobile Detailing is fully licensed and insured. Any damage claims must be reported within 24 hours.

Are Deposits Required?

All appointments require a 25% deposit as confirmation of scheduling and policy is as follows:
 
Greater than 72-hours | Deposit Refund Available
48-72 Hours | Full Deposit May Be Used to Reschedule Appointment
Less than 48-hours before scheduled appointment | No Refund or Credit of Deposit Available

What methods of payment are accepted?

We accept all major credit cards, cash or business check (no personal or starter checks accepted). Payment is due at time of service, payable directly to technician. Electronic Invoices are available for pre-payment prior to service.

Where can you complete the service?

All of our services are provided at our shop located in Kennesaw. We do also offer Mobile Service of our Level 1-3 Detail Packages for an additional $25 Convenience Fee, most commonly at your home or office. Our vans are completely self-contained, including water and power, so as long as we have room to work, we can detail your vehicle.

How long will the service take?

Typical appointment blocks for the shop are as follows:
  • Basic, Inside, Outside Details are scheduled as 1/2 Day Appointments
  • Full and Ultimate Details are scheduled as Full Day Appointments
  • Completion times vary by size of vehicle, condition of vehicle service selected.
As a general guide for mobile service:
 
  • Level 3: FULL Detail | 1.5-3 hours
  • Level 2: IN or OUT Detail | 1-3 hours
  • Level 1: BASIC Detail | 1-2 hours
​If you have your vehicle serviced at a commercial location – office park, parking deck, etc. your completion times may be extended for a variety of operational reasons. If you need your car completed by a certain time, please let us know when scheduling your appointment. 

What is your Mobile service area?

Our service area includes any location within a 30-mile drive (using Google Maps navigation) from 3235 Odeon Way, Suite 201 Kennesaw, GA 30152. For those who want the Next Level treatment but happen to live/work outside our service area, there is a surcharge of $3/mile for miles in excess of 30 miles from our shop.

 

Mobile Service Weather Policy

In case of inclement weather we may contact you to discuss availability of a covered work area or to reschedule. If you receive our confirmation email, you can expect our technician will arrive as scheduled.

What is your cancellation policy?

We value your time and hope you will respect ours as well. Please call us as soon as possible if you need to reschedule or cancel your appointment.
All appointments require a 25% deposit as confirmation of scheduling and policy is as follows:
Greater than 72-hours | Deposit Refund Available
48-72 Hours | Full Deposit May Be Used to Reschedule Appointment or 50% Refund of Deposit
24-48 hours | 50% Of Deposit May Be Allocated Towards Reschedule of Appointment, No Refund Available*
Less than 24-hours before scheduled appointment | No Refund or Credit of Deposit Available*
Mobile Service No-Show:
If you are not on site when the technician arrives, he/she will attempt to contact you by telephone. If more than 15 minutes pass with no contact, the technician will note the account as no-show and future mobile appointments will require pre-payment of services.
*All Deposit Refunds on Mobile Appointments Canceled within 48-hrs will be less the $25 Mobile Convenience Fee.

​

Do I need to remove all items from my vehicle?

We request that you remove all items from your vehicle prior to your appointment time. If the client does not remove items from the trunk/console/glove box, it is at the technician’s discretion to bag and set aside items or leave in vehicle where they were found. Next Level will remove child seats, however it will be the client’s responsibility to securely reinstall. Any valuables must be removed from the vehicle by the client and Next Level Mobile Detailing does not assume responsibility for client valuables left in the vehicle.

What types of vehicles do you detail?

We provide detailing services on any vehicle you may have. Cars, Trucks, SUVs, RVs, Boats, UTVs, Motorcycles and more. If you need any vehicle detailed, please contact us for a custom quote.

Will my technician arrive exactly at the appointment time?

Our goal is for our technicians to arrive exactly at the scheduled appointment time. Factors such as traffic delays or unforeseen job delays may delay your technician, but when your technician is on his way you will be notified and given an eta. Example: For a 9am appointment – the technician may arrive between 8:30 and 9:30. Please note that if we will delayed by more than an hour, you will have the option to reschedule without penalty.
​

Recommended detailing schedule:

Regular detailing is as important as mechanical maintenance to maintain the appearance and overall condition of your vehicle and retain your investment value. We recommend our ULTIMATE Detail once per year.
Depending on vehicle use we recommend the following maintenance schedules:
Month Heavy Use Medium Use Light Use
1 U U U
2 B B B
3 B B B
4 F B B
5 B F B
6 B B B
7 F B F
8 B B B
9 B F B
10 F B B
11 B B B
12 B B B

​Key:

  • U = Ultimate
  • F = Full
  • B = Basic

Associations & Brands We Use

Detail Packages

*A 25% deposit is required for all appointments.

Ultimate - Restorative Detail

Great choice for vehicles that have not been detailed in a couple years! Only available for in-shop service.

  • Exterior Hand Wash
  • Clay & Chemical Decontamination
  • Door Jambs, Gas Cap Compartment, Water Channels, Seals
  • Detail Exterior Trim, Moldings, Grill, etc
  • Quick Clean & Dress of Top-Level of Engine Bay
  • Clean Tires & Wheels
  • 6-Month Machine Wax or Sealant
  • Gloss Enhancement Polish
  • Exterior Trim Restore
  • Bedliner Refresh
  • Blowout/Vacuum Interior
  • Clean Floor Mats
  • Shampoo Carpet & Upholstery with Stain Removal
  • Full Steam Clean
  • Clean, Protect, Condition Interior Leather, Vinyl, & Plastics
  • Headliner Cleaning
  • Detail Nooks & Crannies
  • Clean All Glass & Mirrors

$400 AND UP

Moderate Detail

Perfect choice for a vehicle that is detailed at least once every 12 months. Mobile service availability subject to weather conditions. $50 mobile convenience fee applies.

  • Exterior Hand Wash
  • Chemical Decontamination
  • Door Jambs, Gas Cap Compartment, Water Channels, Seals
  • Detail Exterior Trim, Moldings, Grill, etc
  • Clean Tires & Wheels
  • 6-Month Wax or Sealant
  • Blowout/Vacuum Interior
  • Clean Floor Mats
  • Clean, Protect, Interior Leather, Vinyl, & Plastics
  • Headliner Cleaning
  • Detail Nooks & Crannies
  • Clean All Glass & Mirrors

$250 AND UP

Basic - Refresh Detail

Ideal for a quick freshen-up on very well-maintained vehicles. $50 mobile convenience fee applies

  • Exterior Hand Wash
  • Clean Tires & Wheels
  • Spray Wax or Sealant
  • Blowout/Vacuum Interior
  • Wipe Down of all Interior Surfaces
  • Clean All Glass & Mirrors

$125 AND UP

Info
Basic only available for current clients or new vehicles.

Inside - Interior ONLY

Available in-shop only!

  • Blowout/Vacuum Interior
  • Clean Floor Mats
  • Clean, Protect, Interior Leather, Vinyl, & Plastics
  • Headliner Cleaning
  • Detail Nooks & Crannies
  • Shampoo Carpet & Upholstery with Stain Removal
  • Clean All Glass & Mirrors

$200 AND UP

Outside - Exterior ONLY

  • Exterior Hand Wash
  • Clay & Chemical Decontamination
  • Door Jambs, Gas Cap Compartment, Water Channels, Seals
  • Detail Exterior Trim, Moldings, Grill, etc
  • Clean Tires & Wheels
  • 6-Month Wax or Sealant

$150 AND UP

Before & After

Before and after images of auto detailing work we have completed can be found here

Our Work

Get In Touch

Click below to call us right now to schedule an appointment at the shop or at your location.

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Add On Services

Every detail is different and at Next Level we have your Auto Detailing needs covered.

  • Paint Correction
  • Overspray Removal
  • Wax/Sealant
  • Headlight Restoration
  • Gloss Coat & Wax
  • Pet Hair/Dander
  • Odor Removal
  • Sand Removal
More Add On's

Rodd Thayer

CD-SV/Founder

Rodd Thayer, founder and owner of Next Level Mobile Detailing, has been passionate about cars since his first time behind the wheel of his parent’s ’77 Nova.

He has taken that passion to the Next Level by turning it into an entrepreneurial career with his detailing company – Next Level Mobile Detailing.

About Rodd

Bethany Lucia

CD-SV/Director of Operations

Bethany comes to Next Level Mobile Detailing with an extensive background in Operations Management and has been an invaluable addition since she joined our team in the fall or 2016.

She has been the key driver to Next Level’s growing success. Her administrative and marketing management experience is also a huge asset to Next Level, especially in the Social Media realm.

About Bethany

Chris C. Acworth, GA

Amazing, jaw dropping results. Rodd performed some crazy magic to get my sadly neglected truck looking brand new. Could barely see the carpet from the dog hair before, or the paint through the many years of pollen baked on.  This saved me $40k+ on a new truck. Looks better than the day I got it new 7 years ago.

Read More On YELP!
Keenan Hitchens Woodstock, GA

These guys are exceptional in all areas of their business. From the initial call to book an appointment to the detailing service these guys were phenomenal. Purchased a Level 4 service and it was worth every penny. I love my baby (2009 Jaguar XF) but seeing her after Next Level got their hands on her I have a renewed love of her. She sparkles like never before. They’ve earned my business as a loyal customer already. Can’t wait to use them again. Thanks.

Read More On Facebook
Grade A Review from Angie's List

Detailed 2 large trailers with a great deal of aluminum diamond plate. Communication is excellent immediate response times Punctuality : right on schedule both days Attention to detail : Everything we asked for and more I highly recommend this company and have plans to call them again next month.

Read More On Angie's List

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Shop Address

NextLevel Shop

3235 Odeon Way, #210
Kennesaw, GA 30152

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(470) 415-9700

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Customer Reviews

NextLevel Service


Had some paint splatter all over my car, but Rodd was able to come out and get it off like it was nothing.
My car looks better than what it did when I picked it up from the dealership a couple weeks ago! Also very pleased with the customer service that Rodd & Beth have provided throughout this process!
Kelsey Fuller

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